Customer Care

Welcome to PureVain Customer Care! Our dedicated team is here to assist you and ensure that your experience with us is seamless and enjoyable. If you have any questions, concerns, or need assistance, please refer to the information below.

 

Contact Information:
Email: purevainfamily@gmail.com

Customer Support Hours:
Monday - Friday: 9:00 AM - 6:00 PM
Saturday - Sunday: Closed

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How We Can Help:
Order Inquiries: For questions about your order status, tracking, or changes to your order.

Product Information: If you need more details about our products, sizing, or materials used.

Returns & Exchanges: Assistance with our return and exchange process. Please visit our Delivery & Returns page for detailed instructions.

Collaborations: Inquiries regarding potential collaborations. Visit our instagram or email us at purevainfamily@gmail.com for more information.

General Inquiries: For any other questions or concerns you may have.

 

Getting in Touch:

Email: Send us an email at purevainfamily@gmail.com, and our team will respond within 24 hours.

 

Connect With Us:

Stay connected with PureVain through our social media channels. Follow us on Instagram, TikTok & Facebook for the latest updates, promotions, and behind-the-scenes content.

 

FAQ:

Before reaching out, be sure to check our FAQ page. It might have the answers you're looking for! At PureVain we value your feedback and are committed to providing exceptional customer care. Thank you for choosing us, and we look forward to assisting you.